MyEd Parent Portal Tips & Tricks
Tip #1: Use the Correct MyEd Web Address.
Searching the internet may result in you trying to log into a different database and not Sea to Sky’s database. Please use this address https://www.myeducation.gov.bc.ca/aspen. To make it easy to access, please make it a bookmark or desktop shortcut.
Tip #2: Passwords Have Strict Requirements.
Please note that the passwords must be entered exactly. They are case-sensitive. If you forget your password, click on “I forgot my password” and you will be e-mailed a new temporary password.
Password Criteria:
- Between 8 and 14 characters
- At least 1 capital letter, 1 lowercase letter, and 1 number
- A special character: # or $ or _
- Your password cannot contain, first name, middle name, last name, date of birth, personal id or sequential letters or numbers
Tip #3: Ten Unsuccessful Attempts Will Disable Your Account.
If this happens you will need to email [email protected] to have it re‐enabled.
Tip #4: Passwords are Good for 90 days.
After 90 days and after a successful login, you will be required to create a new password immediately.
Please Note: Often the 90 days may go by before the next reporting period when you try to log in. As these passwords are complicated, please retain your passwords in a safe place (i.e.: Password Protector on your cell phone) so you don’t forget the next time you go to log in.
Please Note: Often the 90 days may go by before the next reporting period when you try to log in. As these passwords are complicated, please retain your passwords in a safe place (i.e.: Password Protector on your cell phone) so you don’t forget the next time you go to log in.
Tip #5: Home Computers May Have Unique Restrictions.
Try another web browser such as Chrome, Internet Explorer, Firefox, Safari, Opera, and MS Edge if you have trouble. One of these may be the reason you cannot log in or are having trouble viewing items. Also, if you use a mobile device and it is not working, please try a regular computer.
Tip #6: If You Log in and Do Not See a Report Card?
You may have logged in before the report card is published. You will receive an e-mail telling you the report card is posted. Usually, the school posts the date they will publish. If you do not see the report card after that date, please contact the school.